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DELIVERY & RETURNS
Shipping Charges and Payment Discounts
Lotusleaf.co.in offers free shipping across India on all orders above Rs.750/- and will attract a shipping charge of Rs 49 on orders below Rs 750. We are happy to share with you that, a special offer of 3% cashback is given to all pre-payment orders. Immediate cashback is done once the payment is made successful. Cashback will be credited to your Lotusleaf wallet, which can be used on your future purchases at lotusleaf.co.in. You can use that wallet money anytime you need as it does not have an expiry attached to it.
You can always get in touch with us for any information regarding the status of your order or shipment.
Returns & Exchange Policy
Return any Product(s)
All our product(s) is carefully handled and ensured that each shipment is thoroughly inspected before it leaves our premises. However if you receive a faulty/damaged product(s), then we request you to email us and we will sort it as quickly as possible. All you need to do is email us at firstname.lastname@example.org. lotusleaf.co.in reserves the right to refuse exchange, based on the condition of the product(s) being returned.
Conditions of Returning Product(s)
We'll do our best to take care of you. We will accept exchange of Bra (Bralette Bras, Cami Bras & Tube bras are not included) Pyjama Nightwear Set and Shorts Set within 15 days of your purchase.A. lotusleaf.co.in. does not accept returns of product(s) that is subjected to destructive conditions. We does not accept returns of product(s) that is:
- Tags removed.
- Smell of body odor/perfume
- Lotion/body glitter on them.
- Not returned in original packaging.
- Clearance sale product(s) is non-exchangeable. This means you cannot return a clearance product(s) due to dislike/quality/sizing/color. It is a final Sale.
B. The product(s) that falls in the above conditions is not eligible for returns and will be returned to the customer at the customer's expense.
C. In the welfare of hygiene, we may refuse returns of product(s) that show visible signs of having been worn, washed/soiled.
Note: Exchange of product(s) is entertained only once. Exchange orders* are not eligible for return or refund.